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ServiceNow Development
Custom functionality, workflows, platform configuration, user stories, documentation, testing, and troubleshooting.
Software Engineer · ServiceNow · Enterprise Operations
I build reliable digital systems for real business workflows.
Software Engineer with 5+ years of experience across ServiceNow development, enterprise integrations, IT operations, technical support, incident handling, and automation.
5+Years experience
CADServiceNow certified
4Languages
L12
L means Layth. 12 is a number I like. Together, L12 is my simple personal brand: clean, memorable, and focused.
About
Practical engineering with clear communication.
My work combines ServiceNow application development, user stories, enterprise IT operations, asset management, Windows systems, incident handling, and stakeholder communication.
I care about maintainable solutions: readable logic, clean documentation, careful troubleshooting, and systems that support real teams instead of adding complexity.
Expertise
Focused on systems that keep work moving.
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Enterprise Integrations
Connecting ServiceNow data and workflows with third-party applications and business-critical environments.
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IT Operations
Incident, change, asset, CMDB-related processes, support, escalation, Windows systems, and operational records.
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Web Development
Clean web interfaces using JavaScript, HTML5, CSS3, GitHub, and practical deployment workflows.
ServiceNowJavaScriptPythonHTML5CSS3 GitHubJiraActive DirectoryWindows Server Microsoft AzureCMDBIncident ManagementWorkflow Automation
Projects
Selected work I have built.
01
Hausfee Sandra Website
A clean German service website for household help, built with responsive pages, service information, contact details, and a professional user-friendly layout.
Visit Project02
Ahlulbayt Centrum Website
A community website concept with prayer schedules, announcements, events, contact information, location map, and blog structure.
Visit Project03
Thesis Project
A machine learning project for malicious URL detection using URL-based features, model comparison, evaluation metrics, and security-focused analysis.
View Code
Experience
A path through support, operations, and enterprise development.
Software Engineer - ServiceNow
AT&T Global Network Services · Brno, Czechia
System Engineer
Infosys · Brno, Czechia
Senior Process Executive - Service Desk
Infosys · Brno, Czechia
Network Analyst
AT&T · Brno, Czechia
Education
Master of Software Engineering
Tomas Bata University · 2026
Master of Business Administration
The Czech College of Logistics · 2024
BSc in Computer Techniques Engineering
Al-Ma'mon University College · 2016
Certification
ServiceNow Certified Application Developer (CAD)
Issued Oct 2023 · Credential ID 24676055
Languages
Arabic native · English C1 · German A2 · Czech work environment experience
Contact
Let’s build something useful, reliable, and clean.
Open to software engineering, ServiceNow, enterprise integration, IT operations, and professional web development opportunities.